Contact Us

We're here to help with anything you need.

Get in Touch

Have a question about your order, our products, or your skincare routine? Our team typically responds within 24 hours.

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Response Time

We reply within 24 hours, Monday through Friday.

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Business Inquiries

dm@cupresse.com

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Returns & Refunds

90-Day Money-Back Guarantee on all orders. View our policy →

Send Us a Message

Fill out the form and we'll get back to you soon.

We'll respond within 24 hours during business days.

Common Questions

How long does shipping take?▼
Orders ship within 1-2 business days. Standard shipping takes 3-7 business days within the US. You'll receive a tracking number via email once your order ships.
What's your return policy?▼
We offer a 90-Day Money-Back Guarantee. If you don't see results, email hello@cupresse.com and we'll process a full refund. No hoops, no restocking fees.
How do I cancel my subscription?▼
You can cancel your subscription anytime from your account dashboard, or email hello@cupresse.com. No cancellation fees, no questions asked.
Do you ship internationally?▼
We currently ship within the United States. International shipping is coming soon. Join our email list to be notified when it launches.
Is my payment secure?▼
Yes. All payments are processed through Shopify's secure checkout, which uses 256-bit SSL encryption. We accept all major credit cards, Apple Pay, and Shop Pay.